WINTER SALE! - up to 40% off site wide

Refund Policy

Our return policy is valid for 14 days after you receive your purchase.

Please follow the link below to submit a return:

Any returns sent back without submitting the above form will not be processed. The address listed in the footer of our website is NOT a return address, please do not send parcels there.


Personalised items cannot be cancelled, exchanged or refunded under any circumstances. If an item arrives damaged we will organise an exchange. 

- Late delivery will not be considered a cause for return, please be mindful of Royal Mail strikes and delays

(we are currently offering FREE delivery for this purpose) 

 *All personalised items are non-refundable